Privacy Policy

We collect information you provide when opening or managing an account, contacting support, applying for a product, completing identity checks or carrying out a transaction. This may include identity, contact, financial, device and transaction information.

Information is used to provide and secure services, verify identity, process authorized transactions, assess applications, meet legal obligations, prevent fraud, respond to requests and improve the customer experience.

Information may be shared with regulated service providers, payment networks, identity and fraud-prevention partners, authorities where legally required, and other parties you authorize. Providers receive only the information required for their role.

We use access controls, encryption, monitoring and operational safeguards appropriate to the sensitivity of the information. Records are retained only for legitimate business, security and legal purposes, then deleted or de-identified.

Depending on your location, you may have rights to access, correct, delete, restrict or receive certain personal information. Some financial and compliance records must be retained even after an account is closed.

Our digital services use essential cookies for sessions, security and preferences. Optional analytics or marketing technologies will be controlled through the choices presented to you where required.